Web Design Agreement:


It is our desire to satisfy the client with a professionally created Web Site. It is imperative that we both understand and agree to the work being contracted. These are the terms of our agreement together:


The client is engaging Susu Technologies as a contractor for the specific project of developing and/or improving a World Wide Web site to be installed on the client’s web space on an Internet Service Provider’s computer. The client hereby authorizes Susu Technologies to access this account, and authorizes the Internet Service Provider to provide Susu Technologies with “write permission” for the client’s web page directory, cgi-bin directory, and any other directories or programs which need to be accessed for this project.


Susu Technologies includes the following elements in their Web site packages: E-mail/phone consultation (Up to 2 hours consultation. Telephone long distance charges are in addition to package rates quoted). E-mail response link on each page so customers can contact you with questions or comments. Installation of your pages on your Internet Service Provider’s (ISP’s) host computer. Site promotion to ten or more Web Search Engines.


The content of the Web pages will be supplied by the client and executed as specified by the client in an email or document form. Notwithstanding any prices listed in literature or on Web pages, the client and Susu Technologies agree that the web design, development/ programming services described in this contract by the client, company or
Representative shall be completed for the aforemention fee. In case the client changes his mind, and wants a website or design different than the original described design, features and/ or a change in delivery time. The client agrees to pay Susu Technologies the additional fee which will be agreed on.


Time is required to make substantive changes to the text, graphic and features after the website has been designed/ developed has gone live. Any changes requested thereafter, will be billed seperately unless the client has a “Fully Managed Website Plan” services with Susu Technologies.


Should the client decides to keep his website services such as domain name and web hosting with another company, the client understands that any Internet Service Provider (ISP) services require a separate contract with the ISP of the client’s choice. The client agrees to select an ISP which allows Susu Technologies full access to the website and a cgi-bin directory via FTP or control Panel. The Client also understand that he will be responsible for his web hosting and domain name services.


Susu Technologies and the client must work together to complete the website expeditiously. Susu Technologies agrees to complete the Web Site no later than the time agree on with Client as long as Client provides the necessary information and materials in a timely manner.


Fees to Susu Technologies are due and payable on the following schedule: 70% upon signing this contract, 30% when the website has been designed/ developed according to the client’s original written specifications. In case the client has not secured a domain name and web hosting by the time the contract is signed, the client is advised to do so as soon as possible, or provide the necessary information to, and have Susu Technologies to get it done in order to start working on the project.


Susu Technologies offers a one time free initial SEO services for the Clients who don’t have a fully managed website service by setting up/ creating his SEO features and submitting the website to all the major Internet Search Engines (Alexa, Bing and Google). For Clients who have a fully managed website services with Susu Technologies, this service is continual till the end of their agreement term.


Susu Technologies reserves the right to assign employees and other Web Masters or Subcontractors to this project to insure the right fit for the job as well as on-time completion and delivery.


Even though we do our best to deliver quality products and services, we do not warrant that the functions contained in these Web pages or the Internet Web site will be error-free. However, if error occur and Susu Technologies is notified, it will be taken care of as soon as possible. The entire risk as to the quality and performance of the Web pages and Web site is with client. In no event Susu Technologies will be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these Web pages or Web site, even if Susu Technologies has been advised of the possibility of such damages.


The Client agrees that the Client is solely responsible for complying with any laws, taxes, and tariffs applicable in any way to the Web Design Project or any other services contemplated herein, and will hold harmless, protect, and defend Susu Technologies and its subcontractors from any claim, suit, penalty, tax, fine, penalty, or tariff arising from the Client’s exercise of Internet electronic commerce and/or any failure to comply with any such laws, taxes, and tariffs.


The client represents to Susu Technologies an unconditional guarantee that all elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Susu Technologies for inclusion in Web pages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Susu Technologies from any claim or suit arising from the use of such elements furnished by the client.


Copyright to the assembled work of Web pages produced by Susu Technologies is owned by Susu Technologies Services. Upon final payment of this contract, all rights owned by Susu Technologies as to the design, graphics, programs and text in this Web site are assigned to the client. Rights to photos, graphics, and CGI programs which were not owned by Susu Technologies are limited to the client’s use only; the products themselves remain the property of their respective owners.


Payments must be made promptly. Delinquent bills will be assessed a charge if payment is not received within 10 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 5% penalty will be added for each month of delinquency. Susu Technologies reserves the right to remove the website from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process.


When a customer decides to cancel a project, Susu Technologies must be notified within 24 hours from the time this contract has been signed. After 24 hours, a $150.00 cancellation fee will be applied to the customer’s account and deducted from the deposit. In the event Susu Technologies has begun work on the project, the accomplished work shall be billed at an hourly rate and deducted from the deposit.


The Client understands that if Susu Technologies offers a promotional price and/ or any other bonuses such as free domain name and hosting for a given period, Client is responsible to take over those fees after the expiration date.


Automatic Daily Website Backups, Easy Website Restore, Monthly Traffic Reports, Website Uptime Monitoring, Email and Phone Support, Uploading blog posts, Contents that you’ve written or provided, Making sure your website software (CMS) is updated frequently, Editing information like store hours, menus, and employee contact information etc… is a separate service package we offer before or after the design/ development of the website if you do not have a Fully Managed Website Plan, and separate contract must be signed for the maintenance services.


Susu Technologies reserves the right to display a Clients website for show or portfolio should this be needed.


The agreement contained in this “Website Design and development Agreement” constitutes the sole agreement between Susu Technologies and the client regarding this website. Any additional work not specified in this contract must be authorized by a written change order.

This agreement becomes effective only when signed by Susu Technologies Services. Regardless of the place of signing of this agreement, the client agrees that for purposes of venue, this contract was entered into in Fairfax County, Herndon, VA, USA and any dispute will be litigated or arbitrated in Fairfax County, Herndon, VA, USA.

The undersigned agrees to the terms of this agreement on behalf of his or her organization or business.

Thank you for reading.